Returns

We appreciate your business and strive to ensure your satisfaction. Please contact us within 30 days of delivery with your order number and a description of any issues.

Returns
Due to food safety concerns, we do not accept returns or exchanges for coffee products.

If you receive a damaged or incorrect coffee item, we will promptly send a replacement at no additional cost to you.

For coffee accessories (e.g., metal coffee spoons), we accept returns for damaged or incorrect items within 30 days of delivery. We cover return shipping costs for these eligible returns.

Exchanges
Please note that we do not accept exchanges on any products. If you experience an issue, please contact us for a replacement as described above.

Refunds
Refunds are processed within 5-10 business days after we receive eligible returns or confirm replacements. Refunds are issued to the original payment method.

How to Initiate a Return
Please contact us via Contact Us to start the return process. You will receive instructions and a prepaid return shipping label if your return is eligible.